1. Description of Services

We offer the online sale of products, including retail and wholesale services, with customer support and after-sales service.

2. Account Registration

Users must provide accurate personal information and are responsible for maintaining the security of their accounts. Unauthorized use must be reported immediately.

3. Orders and Payments

Orders are confirmed only after payment is completed. Payment methods include credit/debit cards, PayPal, and bank transfer. All transactions comply with USA e-payment regulations.

4. Pricing and Taxes

Prices may change at any time. All prices include VAT (ICMS) and applicable taxes. Shipping fees are calculated at checkout.

5. Shipping and Delivery

We offer shipping services within the United States. Estimated shipping times vary depending on your location and the shipping method selected at checkout. UMIK HOME CO., LIMITED is not responsible for shipping delays caused by carrier operations, severe weather, natural disasters, incorrect address information provided by the customer, or other force majeure events beyond our control. Once a package is handed over to the carrier, transit times are managed solely by the shipping provider.

6. Return and Refund Policy

Products may be returned within 30 days if unused and in original packaging. Custom and perishable goods are not eligible. Refunds are issued for defects, damage, or order errors.For detailed information on returns and exchanges, please refer to our [Refund Policy Page].

7. Product Information

We strive to provide accurate descriptions, images, and pricing. If errors occur, we will inform users and offer refunds or alternatives.

8. User Conduct

Users may not post harmful content, infringe on rights, or misuse the platform. Violations may result in account suspension or legal action.

9. Intellectual Property

All content is protected by intellectual property laws. No part of the website may be copied, distributed, or modified without written consent.

10. Privacy and Data Protection

The collection and processing of personal data comply with the California Consumer Privacy Act (CCPA) and other applicable state privacy laws. Users may exercise the following rights regarding their personal data:

• Right to know

• Right to access

• Right to correct

• Right to delete

• Right to opt-out of the sale or sharing of personal data

11. Minors

This website is not intended for users under 18. We do not knowingly collect data from minors.

12. Service Availability

All services are provided "as is." Availability may vary by region. We are not liable for disruptions caused by technical issues or force majeure.

13. Marketing and Communication

We may send promotional emails or updates. Users may unsubscribe at any time, except for essential service notifications.

14. Third-Party Services

We are not responsible for the content or privacy practices of linked third-party websites or ads.

15. Disclaimer and Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Liability is limited to the amount paid for products or services.

16. Force Majeure

We are not responsible for delays or failures caused by events beyond our control (e.g., natural disasters, war, cyberattacks).

17. Account Termination

We may suspend or terminate accounts for policy violations. Users may also request account deletion at any time.

18. Supplier Responsibility

Products may be fulfilled by third-party partners. Disputes related to supplier actions should be addressed directly with them.

19. Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (Hong Kong SAR). Any disputes, controversies, or claims arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.

Class Action Waiver

To the maximum extent permitted by applicable law, all claims and disputes must be resolved on an individual basis, and not on a class or consolidated basis. You agree that you may only bring claims against us in your individual capacity.

20. Contact Us

Comany Name: UMIK HOME CO., LIMITED

Business Address: UMIK HOME CO.,LIMITED, Room 20, 7/F, Block B, Tuen Mun Industrial Centre,2 San Ping Street, Tuen Mun, New Territories,Hong Kong

Email: info@umiksmart.com

Tel: +86 15675065805

Hours: Mon-Fri 9AM-6PM (GMT+8)