1. Description of Services

We offer the online sale of products, including retail and wholesale services, with customer support and after-sales service.

2. Account Registration

Users must provide accurate personal information and are responsible for maintaining the security of their accounts. Unauthorized use must be reported immediately.

3. Orders and Payments

Orders are confirmed only after payment is completed. Payment methods include credit/debit cards, PayPal, and bank transfer. All transactions comply with Brazilian e-payment regulations.

4. Pricing and Taxes

Prices may change at any time. All prices include VAT (ICMS) and applicable taxes. Shipping fees are calculated at checkout.

5. Shipping and Delivery

We offer nationwide delivery. Shipping times vary by location. We are not responsible for delays caused by force majeure or third-party logistics.

6. Return and Refund Policy

Products may be returned within 30 days if unused and in original packaging. Custom and perishable goods are not eligible. Refunds are issued for defects, damage, or order errors.

7. Product Information

We strive to provide accurate descriptions, images, and pricing. If errors occur, we will inform users and offer refunds or alternatives.

8. User Conduct

Users may not post harmful content, infringe on rights, or misuse the platform. Violations may result in account suspension or legal action.

9. Intellectual Property

All content is protected by intellectual property laws. No part of the website may be copied, distributed, or modified without written consent.

10. Privacy and Data Protection

Personal data is collected and processed in compliance with Brazil’s LGPD. Users may access, correct, or request deletion of their data.

11. Minors

This website is not intended for users under 18. We do not knowingly collect data from minors.

12. Service Availability

All services are provided "as is." Availability may vary by region. We are not liable for disruptions caused by technical issues or force majeure.

13. Marketing and Communication

We may send promotional emails or updates. Users may unsubscribe at any time, except for essential service notifications.

14. Third-Party Services

We are not responsible for the content or privacy practices of linked third-party websites or ads.

15. Disclaimer and Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Liability is limited to the amount paid for products or services.

16. Force Majeure

We are not responsible for delays or failures caused by events beyond our control (e.g., natural disasters, war, cyberattacks).

17. Account Termination

We may suspend or terminate accounts for policy violations. Users may also request account deletion at any time.

18. Supplier Responsibility

Products may be fulfilled by third-party partners. Disputes related to supplier actions should be addressed directly with them.

19. Governing Law and Jurisdiction

These terms are governed by the laws of Brazil. Any disputes will be resolved in the courts of São Paulo, Brazil.

20. Contact Us

For inquiries, please contact:
Company: UMIK HOME CO., LIMITED
Email: info@umiksmart.com
Address: Room 20, 7/F, Block B, Tuen Mun Industrial Centre, 2 San Ping Street, Tuen Mun, N.T., HONG KONG